Need to address shipping
I loved my jacket but unfortunately it came way later than expected! I didn’t have the jacket in time for a trip I needed it for & wasn’t even able to track the package. When I spoke with staff they were nice but nonchalant stating “this happens all the time with USPS & I’m positive it’s on the way & will be there before Xmas” even though I explained that wasn’t the reason I needed it. If this is a “usual issue” maybe should switch shipping companies.