Very happy with my purchases
This is the 3rd area rug I've bought from Rugs.com. Easy to find my previous order and ordered the same rug again. Prices are good. I love the quality. Easy to use website.
Gaylene Layton
美国
2★ 评价
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2 条评价
WILL NOT RESPOND TO PROBLEMS
Well when I started using this company, they were great. I've gotten several shipments from them for capsules. The capsules are now OVAL, NOT ROUND. It's a huge problem. They don't work in the machine, they break and it's costing me money. Herb Affair doesn't care I guess. I have written to them so many many many times. I hate being ignored, And that's what they're doing unless I'm giving them money. Beware if you have any issues, customer service will not respond. I have a subscription with them, but I'm thinking of canceling which I don't want to do. THEY'RE A GOOD COMPANY UNTIL YOU HAVE A PROBLEM. Maybe they've just gotten too big. Sad . (Trust Pilot wants a date. N/A It's months and months and months. )