FLFlashforge★★★★★
Regretting giving Flashforge a 2nd chance
This is the second Flashforge printer I have had screen issues with (adventurer 5m and AD5X) , the first one was replaced by Amazon as Flashforge couldn’t fix after 8 weeks of trying, they chose to ignore me instead.
The replacement has exactly the same issue a week after starting to use. I only chose another Flashforge because I have nozzles and filament to use. In my experience once there is an issue Flashforge not equipped or committed to fixing.
With technology, you expect some issues but I cannot work with a company that;
1. Take up to two weeks to send replacement parts, delivery extra.
2. Send 2 replacement motherboards with no MAC address, so don’t work.
3. Have me taking the printer apart to fix, using a hairdryer to soften glue to replace parts.
4. Asking me to remove firewalls on my laptop to download software updates identified a harmful.
I wished I’d have viewed Trust Pilot before purchasing as many of the issues I have encountered were raised by others!!!
2026-06-04
FLFlashforge★★★★★
Started well. Reliability and service disappointing
Bought the printer late November and started using 25/12/2025, worked well until the screen started freezing early March. Contacted Flashforge and their Customer Service representative seemed helpful and knowledgeable. At their advice I updated the firmware, over the next couple of weeks I was sent a new screen and cable, none of this fixed the issue. I was then sent a new motherboard (took 2 weeks to arrive) which didn’t work as the MAC address was missing, I was told this was ‘factory negligence’ and a replacement was issued. Another week passed and then exactly the same issue motherboard had no MAC address. A further week has passed and I am waiting for a the Technical Department to get back to me.
I have been without the printer for longer than the printer was used for and Flashforge doesn’t seem to have an effective plan and no incentive to fix. I didn’t expect the printer to last for years and years but I did expect it to last longer than the 60 days I had it.
2026-05-05
