I've ordered a camera lens filter on…
Update: The item has arrived in the meanwhile and the customer service was very cooperative at the end. The quality of the item is great, I'll order again but hope it will be quicker next time. ------------------------------------------------------------- I've ordered a camera lens filter on Black Friday and today 4 weeks later I still haven't received my product as it stuck in customs at the airport. I understand that's not in your control, however I didn't have had any information that you're shipping from China. The Customer service is just comforting me that I need to be patient, I've asked for a refund as I don't need the product any more because I've bought it somewhere else in the meantime, no reaction. I would like this company being more transparent upfront