The service was horrible before I could…
The service was horrible before I could even begin the treatment. Disclaimer: I did not end up trying any of their services and was only in correspondence with Sarah from OnlyAesthetics over WhatsApp. I was trying to understand more about their services and was assigned to talk to Sarah. She did not address any of my questions properly over Whatsapp and seemed uninterested to answer them. I told her I would like to escalate the matter to the management and instead of putting me in touch with the right person, she gave me the Group Director's number and told me to message them myself. I found this really strange that as a customer I had to message myself to raise my questions. She then told me they would contact me on Tuesday but never did. Makes me feel like they don't care about the customer and don't care to answer any of my questions. Would not recommend this place at all. Terrible.