Misleading delivery information...updated
Misleading delivery information. The fans we wanted were listed as: "Instock, Ready To Ship usa canada." "Standard Shipping Lead Time :15-20 Business days" What this really means is somewhere in the world the fans are in stock but, in our case, it will take over a month to receive them. After finding out this information out a week into the order I have now cancelled the order and have found a similar product that can be delivered in a week. I will modify this three star rating depending upon how they handle the cancellation and refund. As promised, I have since heard back from Flyachilles and I rescinded my order cancellation based on them offering an acceptable solution with a generous store credit, or equivalent discount off my existing order. I still feel their website is confusing at best, and misleading at worse, and prospective shoppers should check on the delivery window if they need something in a hurry as I did in this case. In the end, order placement to item delivery will have been 6 weeks.
