Unprofessional and unethical practices
I bought some products from shopee site. There was a problem with the payment. I got notice that payment was unsuccessful. So I repeated the process a couple times. 15- 20 minutes later I received notifications that all 3 purchases were successful. I immediately called seller n shoppee. Shoppee assured me that all orders will be cancelled. I told Shoppee I would be away for 3-4 weeks. About a week into my trip, my wife told me I had received 3 orders of the product. While away, i chatted with Shoppee customer service to lodge my refund. And again upon my return. To my dismay, both attempts failed. The reason given was i had exceeded the 15 day return policy. I was so upset at the company's irresponsible and unethical practices. Despite my early attempts to cancel the orders and claim for refund, the company had the gall to say i was late in my claim. Now I am stuck with 3 orders of the same product. How unprofessional can the company get.