Windows 10, initial failure to activate resolved by telephone
Jake F. answered my question quickly, my Windows 10 key was not accepted on initial entry, so new software install was not activated. With telephone guidance, Jake walked me through the 'activate by telephone' and within minutes the software was activated. Very friendly demeanor and willing to wait while my screen took time to refresh at many steps in the process. An excellent experience with MyChoiceSoftware after initial failure to activate with the Windows 10 I had purchased online from MyChoiceSoftware.