Crappy app experience
Crappy app experience! ! Learning language requires tons of practice. Unfortunately, Lingoace app has poor voice recognition system and homework lacks of interactive activities. The app response is so slow. I have good wifi connection in my area. Secondly, your bonus classes can't be refunded. That means, they only refund you with the original class fees plus 3% processing fee of the amount of refund. You pay 3% of credit or debit card processing fee for enrollment as well. The staff are generally friendly, but procrastinate your refund process. This is really frustrating. The only thing I would give one star was my girl's Chinese teacher was excellent. I are feeling so regretful about referring this company to a few of my friends. Not recommended for sure!