I’ve just set up on Pawshake and the…
I’ve just set up on Pawshake and the experience is generally good but there are some niggles. As a walker, setting up the account was pretty time consuming but once set up, I managed to connect with two regular clients very quickly. The downsides are that there is no option to offer 1 hour walks - which seems completely daft. Most of the dogs I will be walking are going to be large, active breeds and owners do not want half hour walks- they want the option for an hour or longer. I do find the UX a little confusing - for example the add on service function does not make clear if the client pays the price you add for the add on or the total. For example, if I charge £10 for half an hour and select to add on a charge for travel it is not made clear if I need to add the total cost or just the travel which Pawshake will then calculate at the end. Also, it seems impossible to appear in search results for neighbouring towns. I am happy to travel up to 20 miles but only appear in our small town’s search results, despite changing my settings to allow for travel. I did contact support but their explanation was not clear. Why would you not allow walkers to specify the towns they are happy to work in and for searchers to search by distance? It doesn’t make any sense. The other gripe is how long payouts take. I completed a walk on Sunday and did not receive the funds until the following Tuesday - so just about 9 days. This seems woefully long to wait - I may as well have asked the client to pay by cheque. It’s a good site to get up and running as a new dog walker to get your first few clients but the niggles don’t make it easy or enjoyable to use.