Zero customer support
I like my castle bro and it was working fine, and then when it wasn't working fine I went to customer support and asked for help. So far all I've gotten was a repeat of the same two emails one which says we received your email you will hear back from us and the second one says please send a video and pictures of the problem, which I have done twice now and all I did was get another email saying we got your email will we replying to you. I would say one would cost The Brew Works It's a Wonderful machine but when it doesn't work you're just out on a limb