Dårlig kundeservice og manglende…
Dårlig kundeservice og manglende løsning på returpakke Jeg bestilte en pakke fra firstsnowfarm.com, men af en eller anden grund blev den sendt retur. Jeg kontaktede deres kundeservice for at få en løsning, men de bad mig blot vente, indtil de modtog pakken retur. De gav mig et trackingnummer, men pakken har nu stået stille i næsten to måneder, og jeg har stadig ikke fået nogen opdatering eller en løsning fra dem. Jeg har gentagne gange forsøgt at få svar fra kundeservice, men de giver mig blot den samme besked: "Vent til vi modtager pakken." Der er ingen hjælp eller vilje til at finde en hurtigere løsning. Dette er uacceptabel kundeservice, og jeg vil fraråde andre at handle her, hvis de forventer en smidig og problemfri købsoplevelse. Poor customer service and no resolution for returned package I ordered a package from firstsnowfarm.com, but for some reason, it was returned. I contacted their customer service to find a solution, but they simply told me to wait until they received the package back. They provided me with a tracking number, but the package has now been stuck for almost two months, and I still haven’t received any updates or a resolution. I have repeatedly tried to get answers from customer service, but they keep giving me the same response: "Wait until we receive the package." There is no help or willingness to find a faster solution. This is unacceptable customer service, and I would advise others to avoid shopping here if they expect a smooth and hassle-free experience.