Misrepresentation from the start
Misrepresentation from the start. Said they were going to add debts that I found out later that they could not. Told me it would not affect my wife's credit and it did so we had to take some debt off of the program, but I am still having to pay the same amount even though $8K was removed from original debt quote. Did not negotiate with some creditors for over a year allowing the debts to double in amounts, then want to pat themselves on the back for getting a 50% reduction, so I have to pay the full debt anyway. Told me i could pay off a debtor early so I paid an extra $1000 to pay it off, then they say they made a mistake and I have to pay another year. I am paying $32K to settle $36K of debt, and crashed my credit score from high 700's to the 500's