My package came damaged
My package came damaged. The two perfume bottles were empty and had leaked all over the box. The company customer service was quick to reply but didn’t help much in the end. No return no exchange just a send it back and then we will credit you. All I want is the product. It’s a gift and now I had no gift. Really dissatisfied. Well I have been contacted by a wonderful company representative Rosemary. I sent video and photos originally showing evidence it was damaged and empty both bottles, it was requested to send it all back. Now I am getting a refund because they are out of stock of the particular product. So I will either wait for it to come back in stock and repurchase or find the product elsewhere. I will shop at e-cosmetics again though after this customer representative assistance!! Thank you Rosemary!!
