Attempted scam on Hipcamp. Little / lacking support which only responds back 2-4 days later per message.
I made 2 bookings via hipcamp while a friend of mine made 1 booking from 1 host on the platform. The host had an aggressive cancellation policy (50% refund if its outside of the 30 day booking date). We realised we wouldn't be able to make the booking and the host refused full refund but also refused the 50% refund we were entitled to. For some reason it's up to the host to issue the 50% booking refund. Which goes against all wording on Hipcamps website. The support is automated via a bot, which will create a ticket for a support to see which then takes 2-4 days to hear anything back. The staff don't tackle any issues and prolong the process. I'd sincerely advise anyone reading this to use a different platform since now a host has scammed 3 of us.