Beware
Beware! They do business under "parent companies" such as "Design Flit" and "Logo in 30 Minutes" and “Design Solutions”and "Smart Start Up Solutions" What started as me wanting a simple logo for my LAW firm ended up in thousands of dollars spent. After having them create a logo for me for $149, (which I could have and should have had done locally), they told me that in order to release the logo, I had to pay $410 to have it copyrighted. Now mind you, my logo has MY NAME on it so I did not need it copyrighted nor did I want it copyrighted. But nonetheless, I paid the $410 against my better judgement. Prior to hitting me with the copyright fee, I had agreed to allow them to create a website for me. They told me they could beat the local web designers prices and provide me with everything that he could for much less. I read off to him what the local provider included in their price which was: website creation, hosting, SEO, indexing, and domain management, to name a few. The cost was going to be $699 and 3 months SEO included due to the "copyright issue." Then, after I paid that, guess what? ANOTHER SURPRISE! The price they quoted me did not include hosting - although JOHN FREEMAN (who I have been dealing with) told me that everything the local provider was offering, he was providing for $699. He told me that godaddy, bluehost, etc. were far more expensive than their company and that my website had "different requirements" and the "developer we will need a dedicated hosting server. Dedicated Dedicated. The dedicated hosting is an Internet hosting option in which a physical server (or servers) is dedicated to a single business customer. The customer has complete control over the machine, so they can optimize it for their unique requirements, including performance and security." He included screenshots of comparative hosting companies and said he could beat their price. After some extensive negotiating and arguments, I reluctantly paid $1140 for them to host my account. THEN - I had to provide my Google Business Workplace login information so they could "transfer the domain" to their hosting site. I was promised repeatedly that there would be NO MORE SURPRISES. After weeks and hours and hours of going back and forth about the very simple website layout, it was finally uploaded and live. Then I get this email: "I am emailing you in regards about the Domain Registration. It's been notified by developers that you're domain is not indexed on google listing. We did make your site appear on google but after doing this activity we got the notification from Google that complete the registration process or website and emails will be suspended.In most of the circumstances where we purchase a domain for any customer we complete the registration process at the same time, In your case you have purchased it by your self way back in 2020." But guess what - for $699 I could pay them to register MY DOMAIN THAT I HAD ALREADY BOUGHT AND OWN. I contacted Google and they stated that I would have to transfer the domain back to google by getting the credentials from the administrator of my account. I contacted JOHN FREEMAN again and told him that I wanted my account transferred back to Google. He told me it would be $2000 to do that. TO GET CONTROL OF NY DOMAIN BACK!!! In the meantime, my law office email has been completely shut down! I have spent the entire day trying to get this resolved - which means lots of money lost by me. Finally, JOHN FREEMAN agrees to charge $499 for one year of registration, indexing and crawling for $499. I agree to pay simply because of the urgency in getting my emails back and then guess what? My card is declined. Why is it declined? Well - my bank tells me it is flagged by the fraud department because there is a problem with the merchant ID and that the merchant names from the previous transactions are not matching. I WENT SEVERAL DAYS WITHOUT EMAIL AND THEY WOULD NOT GIVE ME CONTROL OF THE DOMAIN THAT I BOUGHT BEFORE I AGREED TO ALLOW THEM TO CREATE MY WEBSITE. UPDATE : In May 2021, I was promised that if I removed all my reviews, they would give me control of my domain. (See attached screenshot.) Today, Mark Eden, “Senior Accounts manager” is telling me that I have to PAY to get control of my domain and end my service with them!