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Kevin S

美国

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MaxTool

First WORST tool buying experience I…

First WORST tool buying experience I have ever had. I would advise to read the return and cancellation terms. I absolutely feel SCAMMED since I did not read it fully. Would have like to return 3 items I purchased that are still un-used and un-opened, but that comes with a 20% restocking fee so about $60 dollars for me plus on top of that you will have to pay return shipping so if you have a big product, good luck. Then I read their exchange policy and was gonna go that route but what I wanted was cheaper at Home Depot and they could not even price match even though every term on their website for price matching was met. Personally I feel like this company just wants your money and don't give one f about you after, they will help you and think you are getting a great deal but you are only making it worse for yourself. Trust me when I say this, SHOP LOCALLY AT YOUR HARDWARE STORE! No return shipping fee you will have to pay, 9/10 they most likely wont charge you a restocking fee, you can also just exchange your item if its faulty and in stock. Sometimes people want something else and paying return shipping isnt too bad but to get charged a 20% fee on top of that when the product is not open or used. I would never recommend this website to ANYONE. Good luck and be safe everybody.

2022-02-04