They simply never deliver product
They simply never deliver product, have things that are of random sizing (jeans that have been ordered before of the same style and size have completely different sizings) boots take months to deliver. I ordered a pair of boots 5 months ago and when you contact customer care they dont try to do anything, except get more info and then never respond for any follow-ups after you provide them with info. Honestly horrible cusyomer care, the products themselves are good, when they arrive, but they nearly never do or are a wrong size.