False advertising and terrible Customer service from Bubbly Belle selling bathbombs
I was trying to order from BB on a ad from FB, and I had 4 bathbombs in my cart bc it kept asking me do I want another bathbomb for either 30% off or for $8.95. When it asked me about the 5th bathbomb for $7.95 I was like hell yeah! (Bc they were selling their bathbombs originally for $19.97 or 99. and I'm like that's a good deal) So I pressed yes and then went to check out and the 5th bathbomb didn't reflect on the checkout page. So, I went back and tried to do the same order again but this time taking SS's of their "good deal" only to not see it in the checkout AGAIN, so I thought that for $36 that it would just show on their end.( Plus, their "ORIGINAL" AD on FB said $1 bathbomb liquidation! They only allow you to get 1 at the $1 price.) But nope! They charged me that $36 for only 4 bathbombs with their cheap lil rings inside and said I would only be getting 4 not 5, even though I sent them the SS proof of the deal and original $1 "SALE" So NO.....they wouldn't ALLOW me to pay ANOTHER $7.95 for their $1 cost to make the bomb IF THAT! But I had emailed them my SS pics and tried to call. They got back to me the next day and said no I didn't add on another 5th bathbomb and I was super pissed now. So, I visited their site and others and seen all their negative reviews claiming that other people had bad customer service too, never received their packages, and other additional charges and MORE! So I was like damn...I should of NOT ordered from this company before checking reviews. So everyone PLEASE check reviews on a company prior to ordering from them. I ordered 5/9 and here it is 5/29. Smh! I wish SO BAD I could upload the proof of my Screenshots, so you could see the proof of what I'm explaining to you. Also, the fact that I called off their real site phone number and their email but only received a reply back saying I wouldn't be receiving a 5th bomb and that they would pass all my info on to management. However, I said I would post their terrible customer service, false advertising, and that if I didn't receive my package like others had not, I'd have to file a fraud charge to my credit card due to my issue never being executed like it should have been.