Secretly A Strict Diet
In their marketing they talk about how they allow for you to eat the widest varieties of foods which is absolutely not the case. Their "guarantee" relys on you following all of their protocols to the T and that includes a diet free of any carbs and fats. I figured I could loose weight by only eating chicken and veggies (plain with no oils) but my hope was to find something that would take away my cravings for bad foods and help me create better habits to eat the right ones. The medication didn't help with cravings instead it just made my bowels very gassy and unpleasant. When I tried to consult with their online doctors, I got "well this diet isn't for everyone." I was hoping for some kind of, "we'll let's try this..." The other secret they have is that they auto-charge and auto-fill your prescription. We had an unexpected charge of $800 from them only to learn that this auto charge is turned on by default. When sending back the package they sent us, they continued to fight us. Very poor communication. Very poor customer service.