I had a terrible experience at the XIAOMI PORTUGAL
I had a terrible experience at the Xiaomi store in Oeiras Parque in Portugal. I purchased a smartwatch that malfunctioned only two days after purchase. When I requested a replacement or refund, as per my legal rights, I was treated arrogantly and disrespectfully by the staff, who refused to resolve the issue and insisted on sending the item for technical evaluation, completely ignoring my consumer rights. Furthermore, I overheard the staff making mocking comments about my situation. To make matters worse, the representative from Select Smart, in their response to my complaint in the electronic complaint book, shirked any responsibility and refused to refund the money for a defective product after only 2 days of use. I do not recommend this store due to their lack of professionalism and respect for customers.