Predatory billing; awful customer support; mediocre product
This is one of those rare companies that finds ways to stealthily bill you and then refuses to give you your money back once you notice. The product is so-so, it would be good if it cost $40 per month. Unfortunately, it costs 5x that. At that rate, you're better off using a much cheaper tool. The fact that Instapage allegedly specializes in easy, beautiful user experiences, but makes it highly difficult to cancel or get refunded when you are erroneously renewed, tells you everything. They know how to put a cancel button in your account management screen; they make you send an email to customer support. They know how to get your attention before you get billed; they charge you and give you a mere 24 hours to dispute it. This business is simply looking to get you to buy their hype, overcharge you, and then charge you again and again until you jump through their hoops and cancel. Save yourself the trouble, keep looking for another product. It should tell you something that the 1-stars are frequently complaining about billing and support, whereas many of the high reviews are marked as invited reviews.