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Ted B

美国

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Divoom

SCAMMERS- PRODUCTS ARE TRASH- Worst…

SCAMMERS- PRODUCTS ARE TRASH- Worst Technical and Customer service experience ever- I have one of their speakers and it went on a shelf in my closet, never used- pulled it out to use it and although the screen works, syncs to bluetooth the Audio (the speaker itself) is defective- No Audio. After 78 messages all with basic connectivity, a video and several screenshots- she deduced it was broken. The only offer was to buy another speaker- or they would mail parts for me to repair as long as I paid the Shipping and Handling- over 30.00 USD....pathetic. The service person was arrogant and lacking any sense- many of the 78 messages were reiterating already shared info....Attaching screenshots...

2022-08-23有帮助 1