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JC

加拿大

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WattCycle

Non-Responsive Customer Service

I would like the review to be based on the quality of WattCycle batteries. I ordered one (directly from their website, order #WTCA2435) and paid in full over a month ago (even paid for protected shipping). When the battery couldn't be shipped (sold out, despite taking my money), they offered a $20 discount with shipping to be on June 1st. Now that June 1st has come and gone, WattCycle is completely non-responsive to any of the indicated communication methods. These include: email, phone, WhatsApp, Facebook Messenger, website chat feature. I've tried each one, several times. So this review is based on lack of communication and zero customer service availability. My next step will be to contact my credit card company and dispute the charge.

2026-06-03