Fast Customer Service and Well done product
What made it great was the quick "response" to my issue and how amazing the resin flower box was. The box, stuffed with crinkled paper, very earth friendly considering resin isn't (I work with typical resin regularly) and the instruction pamphlet was cute but to me not so clear. I was able to figure something out and it's super cute...a little stressful for mi e bc I have a short uv nail thingy and had to use it on my couch. I need a new one, they'll turn out great! I want more! My issue, I ordered the resin kit and before I even received it I got charged for the next box. I don't think that's fair bc I didn't know if I even wanted to continue it (plus I saw what the next box was and was not interested really) but they had not allowed me to have a profile until the resin box was shipped. So when it shipped I signed on and BOOM saw the next box was paid for. So I tried to unsubscribe and found out I had to EMAIL...which was maddening. I was fairly nice but direct. Said that I understood that the charge had already happened but that I would prefer to be removed from future boxes bc I had not received the box and was not aware of the monthly draft date and it was not fair to customers. I had accepted the charge but they actually refunded me and canceled future charges so I don't have to go in every month to skip until the end of time.