Fanatic commitment to quality and 100% customer satisfaction.
I have purchased three hats from Casey. I use his name rather than the company name, “Panama Hats Direct”, because Casey, the owner, has taken a personal interest in the selection and fine-tuning of each one of my hat purchases. He loves these hats, loves making them, and has a commitment to quality and Customer Service that borders on the fanatic. He has spent hours patiently advising me on the best hat to purchase considering my criteria and has been diligent in following up to make sure the three hats I’ve purchased fit perfectly and look fantastic on my head. You may be unsure about whether or not this “Panama” style of hat suits you. But if you decide to buy a Panama style hat, this is the guy to buy it from. He has done everything he can to make sure I am 100% satisfied.