Disappointing experience with kimstowe
I had a very disappointing experience with Kimstowe. I ordered a dress that did not meet my expectations, so I requested a return within the appropriate timeframe. Unfortunately, my return request was rejected without a valid reason. Instead of offering a proper solution, the company only offered me a 40% discount to keep the item, which I do not want. This is not acceptable customer service. Customers should have the right to return products that are not as expected, especially when requested on time. I would not recommend ordering from this company based on my experience.