I was contacted by Janette Heyl of…
I was contacted by Janette Heyl of GoodLife Home Loans. We discussed the current housing market here in Phoenix and the potential advantages to considering refinancing my existing reverse mortgage with them. After further review and discussion, we began exploring my area for existing sales and home valves and indeed found promising significant increased value in my home and its equity. As my existing reverse mortgage was based on the program option to provide a line of credit against my equity, I was interested in options that would allow me to enhance my credit line. Janette provided an initial estimate of my current market value and how the refinance option would be of benefit. Her finding indicted that my home had increased in value by 30% over the previous years certified appraised value. With her initial estimate of costs and benefits to refinance, the estimated increase to my existing line of credit would be an increase of 140%, With that knowledge, we proceeded to confirm the current value of my home. We had (2) certified, independent appraisals performed. The final confirmed value supported the initial estimate provided by Janette and her initial estimate was within $5,000.00 of the final confirmed value. Janette provided a revised proposal based on the confirmed value and we proceeded with the formal review, document signing and closing process. Janette stayed with me every step of the way from start to finish of the process. She provided valuable consul to my never-ending questions. Her patience, experience, willingness to listen and attention to detail were by both appreciated and respected. The closing process employed by Good Life was professional and convenient. All initial and supporting documents needed were able to be completed online. A notary for the final paperwork execution was provided as a home service and completed at my dining room table. It was also a benefit that the loan management company CeLink, which had been servicing my previous loan, would also be servicing my new loan, providing a seamless process. In closing, my experience with GoodLife Home Loans, Janette Heyl their loan consultant, and all supporting services met or exceeded my expectations. It would be my pleasure to work with them again and to encourage anyone considering a similar business transaction like mine to do the same. Sincerely, Allen Litten