Disappointing Scam
Unfortunately, the other reviews are right, this company is a complete scam. I signed up for premium and spent the $35 on November 13, 2021 hoping I could get some help with my bank fees so that I could end my relationship with the bank I was using and hopefully recover some of the fees that were already taken from me. I was really excited about this service and hopeful that the positive reviews were more in line with the experience I would receive. I thought if this were true this is an amazing idea and can really help people. I’d gladly pay the $35. However I got the same treatment as many others. I waited the 60-day period, and then some, and with no word from them, in February I asked about the progress. They replied it would still take more time. So I waited more, and now it has been well over 90 business days (I counted to make sure), and still nothing. The other reviews are right—you can only contact them via their website. There is no phone customer service and you cannot send a direct email. Any correspondence is completely on their terms and virtual. I’m well versed in scam company red flags and this is a big one, I should have caught on to that from there. I used this service because I really needed the money. I was hoping for some help during hard times but I just got scammed out of, ironically enough, the exact same amount as an overdraft fee. Harvest knows that those are the types of customers attracted to their fake “service” and I found it very gross that they take advantage of people in that way. Believe the reviews on this one, this is very much a scam and a massive disappointment.