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Sarah Alhmidan

沙特阿拉伯

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Superbuy Shopping

Unprofessional Staff and Terrible Customer Service!

Their team entered completely wrong quantities and weights on my shipment, which caused it to be stopped by customs and sent back to them. Instead of taking responsibility for their mistake, they now want me to pay the reshipping costs. On top of that, the staff are very unprofessional, their responses are rude and unhelpful, and they clearly don’t care about the customer experience.

2025-11-18