Fantastic experience with Denimio
I have placed two separate orders with Denimio. I was initially reluctant to buy jeans online, because you can't try them on, but Denimo's staff were fantastic at going the extra mile to make sure I ordered a pair that would fit properly. Their live support was very helpful, and made the process much easier than emailing back and forth (thanks very much, Airi, Kai and Greg!). I am in Canada, so the time difference meant that they were answering questions about jeans and taking my measurements at 3 am Japan time, talk about customer service! They were very knowledgable about denim from different brands, and how that would affect the fit of the jeans (Oni vs Big John in my case), and also had great tips about stretch, shrinkage and washing as well, if you're buying unsanforized jeans. For both of my orders, the jeans arrived in under a week with free shipping. I could not be happier with the product and service provided by Denimio. I honestly don't think I could have got better customer service from an in person store visit in another shop. Great price, great staff, great jeans, what more could I want? Looking forward to buying more jeans from Denimio in the near future.