Incredible customer service
Customer service went out of their way to help me with my fit issues for the carrier. They are quick to respond and give thorough, helpful advice. They went above and beyond what I asked for as a resolution. If you think you don’t like it or think you have an issue with the size make sure you contact the company before giving up. They are very patient and helpful. I highly recommend this company in general. I ended up buying two diaper bags as well just because I like the company. I wish they’d offer more products, I would definitely buy more!