The website is very "MISLEADING"
**UPDATE: Because of this review I began receiving multiple emails from Jessie's Selections, requesting that I remove my review. They did apologize and asked if I liked the wigs when they arrive then they would give me a "Huge Discount" if I removed my review. I told them "No" to stop the shipping (while still in China) and just refund me my money in full. They totally ignored my request and instead hurried the shipment up and magically it appeared the next day. Then I was told that, they had refunded me $15, so that I can remove (what they call a negative review but it's just honest) but as of today I still have not received a discount or refund of any kind. Poor Customer Service. (Wigs aren't the best quality but it isn't the worst either) The website is very misleading. It states expressed shipping 3- 5 business days, but I ordered 2 wigs on 3/5/22 and on 3/12/22 I received notice that it would not be delivered until 3/19/22. I contacted customer service requesting a refund and then I learned that the wigs are being shipped from China. I would have never purchased the wigs if I had known that there are from China. The website states it ships next day if you reside in Georgia, which you would assume that the company must be based in Georgia or at least the United States. I asked for a full refund, and I received a response stating, "dear we are so sorry about this,because of covid 19,this shipment time is a little delay,we urged DHL to process your parcel urgently,we tracked that your order#.... about tracking number of DHL was in EAST CHINA AREA - CHINA MAINLAND, Processed at EAST CHINA AREA - CHINA MAINLAND on March 12,we will help you track it all the time,after you receive it,if you like it,we will apply big discount as our sincere apology,is that okay for you?" And my response was No, I would like a full refund and you all can interrupt shipping. They completely ignored my request and just keep saying sorry that the "covid19" had delayed parcel and they have yet to stop the shipping and process a refund. Companies are no longer using that excuse, I shop online for almost everything. But never again with this company.