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Nataliya Stephens

意大利

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Click2refund

An extrememely disappointing service

An extremely disappointing service. Lufthansa flight: Dublin to Munich was cancelled on 5.9.2025. I started communicating with Click2Refund mid-September 2025. As of 30 March 2026, no success in submitting the claim. Very generic replies from their end within 6 months, no regular communication, no updates. Have strong concerns the claim case will be resolved successfully.

2026-03-30