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Martin Wiegold

英国

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Milwaukee Tool

Milwaukee customer service is the lowest of the low

Milwaukee customer service is absolutely appalling., I've never seen anything as bad tbh. I sent my very expensive one year old impact wrench back for repair, and Milwaukee then claimed to have lost the item. After what seemed like months on appealing to them they then gave me a bare unit wrench in return. The case, charger and 2 batteries were stolen from me and never returned. It now means my other Milwaukee tools cannot be used either because Milwaukee kept my charger and batteries Literally having to take them to a small claims court to get my money back. Lesson learnt about buying from Milwaukee. As you know they aren't the cheapest and I urge you to spend your money more wisely with someone else

2025-11-15