Frustrated
I have never received a response from Shine to my repeated requests for assistance on missing orders. I did finally get half of the 1st order I placed back in January 2021. However an order for a set of cords has never been received. I did get notice that 2 orders from Shipmonk were to be delivered by UPS, however only one package arrived. My repeated requests for assistance with the missing package have gone unanswered. I have copies of all my transactions and online chat conversations. Telephone calls to Shine have never been answered, only direction to contact them through website. And for the record I have spent over $1000 on 4 complete units of Shine toilet cleaners, cleaning solution and brackets. I do feel I should have follow up on status of this missing $10 order!