Everything Wrong!
Everything wrong. asked to pay for an upgrade and told.to get at gate got to gate and had to do on check in but we transferred from another International flight. Ground staff rude and unhelpful, Gate change and no information.. Absolute shower. Will never get on one of their planes again. If Fawlty Towers ran an airline this would be it, but its not even funny. To update post flight which was 5 hours from KL to Perth, plane was old, boarding chaotic , seats and legroom awful. And to cap it all the air hostess on being asked for a bottle of water asked for 5 bucks for it. Water on a 5 hour flight. That's outrageous.So poor.