Tried to cancel order after it was 3 weeks late and they sent BROKEN device anyways
After weeks of trying to reach someone to get a tracking number for my order and absolutely no response, I finally send them a notice to cancel. This is the first time I received any reply from the numerous messages and emails I sent and the reply was stating they were sending the device out despite my notice to cancel. They have no working phone number either by the way. They went ahead and sent the device anyways with some excuse that it was in the warehouse being inspected to guarantee it would work. Finally arrives several days later and does not work at all. (So much for them ensuring proper working order) I have filed a complaint with my bank, so I am hoping they are able to recoup my money. Absolutely awful customer service. They dont listen to anything that is said to them. Kept trying to direct me to purchase more machines through them. Never again!