The worst experience
The worst experience. I ordered 2 custom shirts from them, both size M grey. Came more than 6 weeks later, so didn’t arrive in time for Christmas. I emailed them multiple times for order updates, only giving me generic responses. Then when I wanted to cancel my order they have magically sent it! The two shirts firstly, are different shades of grey and are different sizes. Then the embroidery looks nothing like the photos I provided. My brown and grey tabby cats are depicted as.. navy blue! No stripes either. Looks horrible. The embroidery is in a weird position on the shirts and there are threads hanging from the text embroidery. My dog shirt looked better but the colours are not correct either. It seems the two shirts have been made to very different standards. I’ve tried contacting them for a refund but from my previous experience with their customer service team, I don’t think it will eventuate much. Don’t waste your money and time!