Extortionate cancellation or ticket change costs !
The cost of changes and cancellations of tickets that have not been used are a disgrace ! I booked a flight that cost £280.00. I had to cancel the trip long before the date of the flight. I was charged over £200 to cancel, and was given a refund of just £42.00 !! How can this be allowed, its an absolute disgrace. Lesson learned. Go direct to the airline to book if you possibly can.