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Davide BORGHETTI

意大利

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2 条评价

Nillkin

So I've already written to this Chinese…

So I've already written to this Chinese company 4 times! Fake! Which is worthless, it's not possible that to talk to them there is no phone number and a non-existent email! You write to them, they don't answer you! They invent the worst, not having adequate assistance! As it should be! I've already written to you via email 4 times... I wrote here once, and they replied to me saying that they apologized because they had just returned from vacation, and we will answer you as soon as possible, one of our assistants is committed to your case, it's been 4 days waiting for a response! They work a lot if they put chat, to talk to them! As I've already said 5 times, then one person gets pissed off! I have to send back an item from them that I sent the wrong one and it was different. They told me if I kept it I'd get 15% of the refund. If I sent it back, they said it would take a while to verify it. I paid for it, but I said I'm not interested. I'll pay for it, but it's important that you send me a label for the refund... otherwise, how can I send it back like this, with a label and proof that the package arrived... if it doesn't arrive, you'll take the blame... I'll sue you... then you don't say you'll get a refund within 7 days. It's all bullshit! Why don't you send a label and then you don't respond to messages! To lose warranty days, and according to the website where it says, you have to send an email: service@nillkin. Support Hours: Mon - Fri: 9 AM - 5 PM EST If you don't find the answer to your question in our FAQs, you can send us a message by filling out the form below. How many times have you sent it from your website? Not even 5 have you responded to me once! you can see it's a fake email! You only make people waste money and time, it's good for Tramp to make you increase duties! Bitter and bitchy! Whatever you want! To steal money, you're lax! I know with Tramp! If he increases duties! For a mask! That I bought Xiaomi 15 is not the same as the one I ordered!

2025-08-29有帮助 2
Nillkin

Esperienza pessima

Terrible experience. I bought a case for the Xiaomi 15, but it was completely different from the picture. I asked for a return and they responded to my emails with the tracking number and order number. I did everything they asked for, but they didn't respond, even though I clearly stated I wanted to return it and get a refund. This has been going on since August 20, 2025, and they wouldn't let me send it back. Why don't they respond? Because there's no chat where you can talk to support about problems, only via email. And the website sucks! If I'd known, I wouldn't have bought from them. Even though I specifically told them twice that the item was different from what I received, and I wanted a refund with all the photos I sent! Don't buy from this site, they just steal your money! Not recommended.

2025-08-26有帮助 1