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Chad Mestel

美国

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HOOK 360°

Buying from them is like a box of chocolates...

Bought gaiters for sailing & skiing. Got four of them for the family because they were running a promotion. Lots of styles that I didn't like, but I found 4 that would work. Order arrived with 5 gaiters, but only 2 were styles that I ordered. (Three were pretty ugly.) Wrote customer service and offered to return the ugly three. Was told to keep the ugly ones and they'd send the correct ones. Never heard from them again. Won't return emails. Phone is disconnected. Out of business?

2025-05-17