Awful experience
Ordered a sweatshirt with 2 pictures attached of my dogs. The parcel wasn’t shipped for weeks and weeks and after chasing it up it was dispatched around 7-10 days later. The sweatshirt did arrive with one of my dogs who is a ginger/cream cavapoo… in BLUE! I emailed straightaway with the picture I originally submitted for printing and the image on the sweatshirt & they originally offered me a 10% refund, after I declined they then upped it to a 20% refund then once I declined again asking for a full refund (again!) they said they would print me a new one but I would have to pay 15USD for shipping to the UK. I declined and demanded a full refund (I paid £55!). They said they would give me a refund IF I paid for return postage and once they’d inspected the item (which hasn’t been taken out of the plastic zip bag). I accepted this method as I want rid of it and my money back & they’ve stopped replying and haven’t sent me the return address as promised they would. I sent them a DM on Facebook and they advised me to wait until they emailed me back. I’ve followed it up with yet another email & DM’d again asking for the return address and I’ve not had any response for 12 days. To say I’m livid is an understatement. Waste of money & time waiting for it. DO NOT BUY FROM THEM!