DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! They have HORRIBLE "customer service" and LIE to you every step of the way. I paid $35.23 for "expedited" delivery (on 12/29) for a shelf that cost 42.87. Yet, the item didn't even LEAVE THE WAREHOUSE UNTIL January 18th. On January 13th I asked to cancel my order for a full refund since it hadn't shipped and they said it was "out of stock". Then it "left" the warehouse on January 19th ( I still don't believe that) and they refused to cancel my order and refund my purchase. Since then I have requested EVERY DAY a refund of my "expedited " shipping fee, and they have refused EVERY TIME! I STILL DON'T HAVE THE ORDER 30 DAYS LATER!!! THIS IS THE WORST COMPANY EVERY. Make sure you check all the reviews and the BBB if before you consider purchasing from this company! 1/29/26 9am pst Thanks for your email, but inkeeping with your "stellar" customer service, NO EMAIL WAS RECEIVED!!!!! Yes, I checked my junk mail, which is ironic, because that's where any email from your company belongs. I highly doubt you really sent an email. I hope everyone reads this review before they make a mistake of buying from you! I APPROVE of a "partial" refund as I still wait for my order. This "partial" refund approval on my part does does NOT constitute an approval of any further action on my part pending receipt of my order. 1/29/26 9:08 pst I received my order today, 30 days after I submitted my order with "EXPEDITED" shipping. My order was damaged and I immediately informed LITFAD! I AGAIN contacted LITFAD to report the damage and to inquire about the email they POSTED TO TRUSTPILOT to inform me they were issuing a "partial" refund for their shipping fiasco. I RECEIVED NO SUCH EMAIL OR REFUND FOR THEIR SHIPPING DELAY! LITFAD then offered 50% off for a DAMAGED ITEM, BUT NO REFUND FOR THEIR SHIPPING DELAY DESPITE THEIR TRUSTPILOT PROMISE. LITFAD LIES EVERY STEP OF THE WAY. DO NO TRUST ANYTHING THEY SAY!!!