Run, dont walk, run away
So… We start this off with me stating… I ordered something From Sportsman’s Guide as a test. You see, I am in the position in which I have a lot of people’s ear when it comes to recommendations as far as outdoor gear, surplus, tactical gear, Ect. I bought what was advertised as a UK Municipal Police vest. I had a picture of the item on the page as a representation of what to expect. In the description there was a list of things the vest has… Like Pouches, vented padding, heavy duty zipper, and that kind of thing. Also in that description was “Styles vary, no choice” I read that statement in the laundry list of what to expect as far as a vest goes as, “This may not have the British checkering or reflective badging or may have the walkie talkie hooks removed… or something like that. HOWEVER, What I received was a very beat up solid front, no zipper or pouch, ballistic plate carrier. Contacted the company, was basically told that because the ad stated “styles may vary, no choice” it meant I got what I got and they could send me a new one but it may be the same. Roll the dice kind of thing. I explained that the list of things negates a completely different vest that has literally nothing resembling what was advertised… besides it was a vest. The customer service person listened to me and said that they will contact the buyer because that is in fact not correct. I waited 3 weeks. I finally contacted them again and was told the same thing. “Styles may vary” crap. Basically the company lied, misrepresented an item, then told me tough. All the while they are still advertising the vest in the same manor. So… styles may vary means I can go into a car dealership, order a new Jeep, and get a motorcycle delivered… because they’re both vehicles right? I will not be giving my recommendation for this company, and I would advise anyone debating making a purchase to run, not walk, run away to a better more reputable company that doesn’t lie, cheat and mislead the public.