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Becky Buhl

美国

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DIY Transport

Great Experience - Trustworthy - Excellent!

What a great experience!  We spent weeks reading reviews, getting quotes, having people constantly email, text and call us.  We were really hesitant and worried about the whole process, but Easy Auto Ship was AWESOME!  The person we first dealt with, who made us feel comfortable about even proceeding was Gary.  He went over the process, told us exactly what would happen & we booked with him - the amount he gave us, was the amount we paid.  We thought this would take weeks, but after we hung up, our car was scheduled for pick up the next day. We had to change that as it was TOO fast & I texted Gary - he took care of it.  I got another text a few days later, Gary was off, but the person I responded to, talked to me right away & cleared up any confusion I had (specifically, they scheduled a new driver since the first one was too fast & I wanted to make sure I wasn't paying twice).  We had a classic car, shipped it NOT enclosed and it came to us perfectly - in fact, the driver came a day earlier & that dispatch person was SO responsive and wonderful as well.  If we ever have to ship a car again - I will use Easy Auto Ship.  They made this unknown experience a wonderful one.  We didn't have one issue that other people talk about in reviews (wrong rates, people not returning their calls, never hearing from people - it was a perfect experience).  I talked to at least 3 people at Easy Auto Ship - they were all great, but if it makes you feel better - ask for Gary.  I didn't trust this process at all, don't trust people often, but Gary gave me the peace of mind that this was the right way to get our car from MA to IL, SAFELY and at a price we feel was reasonable.

2022-05-06