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Amy

英国

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Phemex

Not remotely worth the £50 cashback

By far the worst company i have had the pleasure of dealing with. The website repeatedly cashed me out without me being able to stop it, (before getting to a liquidated state) meaning i repeatedly lost money the seconds after i put money in. i tried on numerous devices I was told i needed evidence for a refund of this, i was not able to get this easily so spend over 6 hours recording and using more money to 'prove' it. Told that after watching the evidence it was my fault and there was no issues but then told i was not being accused of lying? Repeatedly patronised me by sending step by steps on how to use the website and explaining how 'cashing out' works Repeatedly used the phrase 'no1 customer service' I wouldn't even put them in the top 10000 for customer service. The email thread is over 30 emails, three weeks of this not being resolved and my emails are never read in their entirety. I've asked to have this reviewed about 5 times now and thats been ignored. I just want the money i am owed back. If it was not for the Topcashback offer i would not have gone near this website and i regret getting involved with them Not remotely worth the £50 cashback Update: the reply says it all, not being read in its entirety once again disappointing is an understatement

2022-07-25有帮助 1