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Aneta Crhonková

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UNIQSO

Bad customer service

I order my lenses in February and for some reason they were sent back to Uniqso. The customer servise wrote me: "Hi *name*, we could offer to resend the lenses in your next order or refund 90% of the lenses when we received the return parcel." Well, I do not want to do next order, if they had problem with this order how should I trust them with another? and 90% refund, why not 100%? I already paid not just for the lenses but also for delivery. Oh jeez, this is so scammy.

2022-05-09