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Allyssa DelVecchio

美国

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Nevstudio

Don’t buy if you think you’ll return anything

This company is awful. Took over a month for them to ship inauthentic pieces of clothing that weren’t true to their sizing chart and were drop shipped. Then when I wanted to return everything, they tell you to pay for shipping and they take a $5 fee on top of it. Their other return options were to have me keep the items and give me $40 back (on a $130 order), or keep the items and pay another $20 per item to get one in a different size. Better get real comfy with Donna as they’re the only person in the “customer happiness team” you’ll talk to, no matter how much you beg to speak with literally anyone else. This is the worst customer service I have ever received— extremely unprofessional and often relies on copy-pasted email text. Their emails are confusing, make no sense, and are blatantly rude. Do not buy from this company at all.

2022-05-10有帮助 4