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DJI

I am extremely disappointed with DJI

I am extremely disappointed with DJI! Today I ordered my DJI mini 3 Pro including the Fly More Set. But because the Fly More Set is only available in a month, the drone itself will not be shipped until that date. What is this nonsense? Why do I have to wait over a month for the drone because other parts of the order are not available? Why weren't the delivery times shown to me from the beginning? Now, strangely enough, the delivery times are visible on the website. I wanted to reorder my drone and now I've moved down the waiting list. Why does DJI not write in the order purely that is only delivered when all parts are available, then I would have ordered the products individually and not as a package. The DJI website and service is unfortunately not well done! I cancelled the order because I needed the drone for a show by the end of the month. The cancellation went through, but I now have to wait 7 to 14 days for my money to be credited to my account? Why don't I get my refund right away. DJI wants my money right away too if I want something from DJI, but I guess that doesn't apply in the other direction. I have always been an enthusiastic customer of DJI, but after this action I now leave the fingers of their products and spend my almost 1350 euros elsewhere.

2022-05-10